About Us

CRS specializes in the Digital Voice logging. By focusing on Digital Voice Logging it allows us to have a better understanding of our customers’ needs so we can better serve them. We custom engineer each Digital Voice logging solution to maximize redundancy while at the same time making sure our customers gets the best bang for every dollar spent. CRS’s goal is to exceed your customer service expectations by monitoring your system 24×7 and responding to our customer service needs 24 hours a day.

Monitoring your system 24 hours a day helps to prevent downtime during business hours as well as functionality issues. Every minute your recorders are down, is a lost opportunity to possibly fix your customer’s issue or to properly train your call center agent. We put our clients in a position to improve employee training and quality, resolve and prevent disputes and insure legal compliance.
Being available for our customers 24 hours a day sets us apart from our competitors and lets our clients know we are truly there for their business. Joining CRS means flexibility, serviceability and profitability.

CRS Mission Statement

CRS is a leader in sales and service of voice and data recording solutions throughout the Mid-Atlantic and Southeastern United States. CRS has over 25 years’ experience providing voice logger solutions to public safety, 911 centers, call centers, financial institutions, hospitals, central stations, ambulance companies, government facilities, Air Traffic Control, Coast Guard, Military, colleges/universities/school districts, transportation centers and many more markets. CRS is committed to providing affordable and scalable solutions that meet the needs of all of our customers. We represent the leaders in recording technology so we can help evaluate your needs to customize a solution for you. We offer a 365 day guarantee that you will be 100% satisfaction or you can return the system for a full refund.